Western Power works

Phase Two: 7th January – 5th April 2019

An essential project which started early 2018, will see Western Power Distribution upgrade the electrical system in Falmouth between January and April each year over the next five years.

Businesses will be aware from the frequent power outages that have occurred in recent years, that the current 70-year old system is insufficient and so Western Power Distribution have made the decision to undertake one of their largest in-town capital projects to ensure Falmouth’s network is robust.

The Falmouth Town Team has put together some FAQs to help you:

Who is managing the project?
The project is being overseen by Western Power Distribution and Kier.

How long will it take?
The project may take up to 5 years as confirmed by Western Power Distribution and the works will take place in the first part of the year (January – April). The 2019 works are running from January 7th to April 5th.

Where will it take place?
The five-year works will see the entire electrical cabling system being replaced in sections, from Market Street, through Church and Arwenack Streets, to Grove Place.

The 2019 works (the second year of the project) will see two sections in operation around the same time. The first area will be the reinstatement of the cobbles in Market Street (these were removed as part of the excavation works during the first year of the project that took place between January and March 2018) as well as the electrical connection for all addresses in that area, to the new electrical cable and supply. The second area will then see excavation works along Church Street (from The Grapes Inn towards Church Street corner) to lay the new electrical power cable in that part of town. The cobbles will be taken up in Church Street while this is being undertaken and like Market Street this year, will be re-instated the following year (January – March 2020).

Western Power Distribution have confirmed that screens to mitigate noise will be erected at each works location. During the works, road closures and restricted traffic flow procedures will be in place.

What time will the works be taking place?
Western Power Distribution have advised that the works will take place between the hours of 7am until 7pm seven days a week although please note this is subject to change. As mentioned, the 2019 programme of works will commence on January 7th and run until the 5th of April 2019. Western Power have stated that the 2019 phase of works, like 2018’s, will not run into Easter. It is anticipated that the 2020 programme will follow a similar pattern as outlined.

What about my commercial waste collections and deliveries?
An extensive list of trade suppliers, commercial waste collection businesses and couriers have been contacted by Western Power Distribution and Kier but the advice is to get in touch with your regular suppliers, contacts, partners and customers to also update them accordingly, both of the works and the timings. Furthermore, businesses who feel they may be affected by the works are encouraged to liaise with Paul Horrell, Project Liaison Officer at Kier via: paul.horrell@kier.co.uk or 07896 279134. Paul and the Kier team have been around and visited many of the affected area businesses already and letters have been distributed to all businesses and residents in the affected part of town.

The current advice is to ensure ALL your deliveries and collections are undertaken as early as possible AND before 11am when the usual Highways regulation along Church Street is enforced. Do note deliveries may take longer than usual to reach your premises. The works will mean that there is NO access into this area (Market, Church and Arwenack Streets) after this time.

Who do I contact if I have a query or concern?
As mentioned, the Paul Horrell from project sub-contractor Kier is the Project Liaison Officer. Numerous meetings, drop-in sessions, door-to-door and letter-drops have taken place but if you have any questions or queries do contact Paul with any queries or questions on paul.horrell@kier.co.uk or 07896 279134.

How are the Falmouth Town Team (Town Management/Falmouth BID in partnership) supporting?
The Town Team are working extensively behind the scenes to support:

  1. Co-ordinating regular meetings and drop-in sessions so that Western Power Distribution can present to and liaise with businesses and residents.
  2. Ensuring that there are face-to-face and online points of contact for businesses and residents
  3. Working with Western Power Distribution and Falmouth businesses on an extensive range of supportive schemes such as free car parking days, radio and social media campaigns, free community buses and more

Free Car parking in Cornwall Council operated car parks
FREE CAR PARKING – on every Friday AND Saturday during the works – will be taking place. This starts on Friday 11th January and runs until Friday 5th April. This will be in every Cornwall Council-managed car park in the town – The Quarry, The Moor, New Street, Grove Place, The Dell, Gyllyngvase (note of course Church St Car park is closed due to the works). This is ONLY happening due to Falmouth BID, Falmouth Town Council and Western Power working together to fund

Further support
Pirate FM – an extensive promotional campaign supporting Falmouth and its businesses has been secured for the duration of the works. Over 250, 30-second Falmouth features will run four times daily

Social media – a social media campaign will provide further support and run extensively across all town platforms

Further marketing and comms – information and details will be circulated to our residents with details of the electrical works, listing the variety of supportive measures and pushing the ‘support your community’/’shop local’ messages

Community shuttle bus – the community shuttle bus will be operating during the works to support the local community. It will run on a 25-minute loop and run as close as is feasible to the current community bus route – from the Quarry, through The Moor, Market Strand, Prince of Wales Pier, out and along Albany Road, Woodlane, Dell Station, Grove Place, Church Corner (as close as is possible for shoppers to access Church Street area of town). Concessions free, normal fares apply.