About

You probably know us best for books, newspapers and stationery. Now, thanks to our carefully chosen partners, we offer an increasingly wide choice of goods through our stores and website – from personalised children’s books to personalised greeting cards and magazine subscriptions.

It’s important our online service is as good as the service you get in store, which is why we:

Deliver free to any WH Smith store
Deliver orders over £15 free to your door
Send each book when it’s in stock, instead of waiting for your whole order to be ready
Make returns easy – just bring them into your nearest store

Being a responsible business is a high priority for us. We strive to improve the way we do things across areas including:

energy and emissions
transport
waste
packaging
encouraging customer responsibility
product sourcing and suppliers